Emotional Intelligence for Project Managers
Unlock the Missing Skill That Separates Good Project Managers from Great Project Leaders
Built from a deep dive into more than 2,000 studies in neuroscience, psychology, and behavioral leadership combined with two decades of global project delivery experience, this course blends science and practice to create lasting change.
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About The Instructor:
Daniel Hemhauser is a global project leader, keynote speaker, and founder of The PM Playbook. With over 20 years of experience leading complex programs across diverse industries and six years of dedicated research in emotional intelligence, Daniel bridges the science of leadership with the reality of delivery. He has taught and mentored over 1,000 professionals worldwide, helping project managers lead with confidence, empathy, and measurable impact. His philosophy: leadership is not control; it is human connection in action that inspires trust, growth, and lasting results across every team and organization he serves, creating leaders who elevate others daily with purpose and authenticity.with purpose and authenticity.with purpose and authenticity.with purpose and authenticity.
Course Description:
Emotional intelligence is the silent force that defines how you lead when everything is on the line. Projects do not fail because of plans or process; they fail because people disconnect. Misunderstandings grow, trust erodes, and pressure takes over. That is where emotional intelligence becomes your greatest advantage. In this course, you will learn to recognize emotions before they escalate, stay composed under stress, and communicate with influence and clarity. Guided by the proven framework of Daniel Goleman and Richard Boyatzis, you will master the four core domains of emotional intelligence that elevate every project outcome and transform how you lead, connect, and deliver results that truly last.
This Course Includes:
- 4 hours of high-impact, transformation-driven video lessons that teach you how to lead with confidence, empathy, and influence under pressure.
- A proprietary Emotional Intelligence Self-Assessment created exclusively for project managers to reveal your strengths, blind spots, and growth areas that directly impact performance.
- A guided Project Leader’s Reflection Journal with prompts and exercises that help you connect lessons to your own experiences throughout the course.
- A course-long case study following Jordan Lee, a project leader navigating real emotional and leadership challenges across a complex global project.
- Interactive module quizzes designed to reinforce key lessons, strengthen retention, and ensure lasting understanding of every concept.
- Exclusive section-based downloads packed with ready-to-use frameworks, templates, guides, and real-world case studies designed to turn insight into immediate action.
- Full lifetime access to The PM Playbook Community, connecting you with over 2,500 project managers worldwide who are mastering the art of human-centered leadership together.
What You Will Learn:
- Strengthen self-awareness by identifying emotional triggers, blind spots, and leadership patterns that shape your decision-making and reactions under pressure.
- Apply self-regulation strategies to stay composed during conflict, manage stress effectively, and lead with clarity and consistency.
- Build motivation to maintain resilience, set purposeful goals, and energize your team through change, setbacks, and uncertainty.
- Utilize empathy to foster deeper stakeholder trust, navigate cultural differences, and transform tension into constructive dialogue.
- Master social skills to influence without authority, tailor your communication to diverse audiences, and build relationships that accelerate collaboration.
- Apply emotional intelligence to real-world project scenarios, including risk assessment, reporting, scope alignment, and performance conversations.
- Develop a personal EQ Action Plan that turns insight into sustainable leadership growth and measurable results.